Privacy Policy
Last updated: October 2026
At SIDOMATE, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, submit a project enquiry, or communicate with us.
01About SIDOMATE
SIDOMATE is a creative studio offering visual production, digital design, and marketing services, including:
- CGI & Product Visualization
- Architectural Visualization
- Real-Time 3D & Interactive Experiences
- Game Art & Asset Production
- Social Media & Digital Marketing
- 3D Animation, VFX & Film Production
For privacy-related questions, contact us at:
Email: hello@sidomate.com
WhatsApp: +91 99609 03303
Website: https://sidomate.com
02Information We Collect
We may collect information you voluntarily provide when interacting with SIDOMATE, including:
- Your name and company name.
- Email address, telephone number, and other contact details.
- The services you are interested in.
- Project descriptions, requirements, budgets, and timelines.
- Reference files, images, documents, and other materials you submit.
- Information included in email, WhatsApp, or other business communications.
Depending on the website infrastructure and tools in use, certain technical information may also be processed, such as your IP address, browser type, device information, pages visited, and diagnostic data.
The information actually collected depends on the features and integrations enabled on the website.
03How We Use Your Information
We may use your information to:
- Respond to project enquiries and questions.
- Understand your requirements and prepare proposals or quotations.
- Discuss project scope, pricing, schedules, and deliverables.
- Provide and manage our services.
- Communicate about ongoing projects and revisions.
- Maintain business records and handle payments or disputes where applicable.
- Protect the website, troubleshoot technical issues, and improve functionality.
- Meet applicable legal and regulatory obligations.
We will process personal information for purposes that are lawful and appropriate to the circumstances in which it was collected.
04Project Enquiries and Contact Forms
When you submit a project enquiry through our website, we may collect the details requested by the form, such as your name, contact information, service requirements, budget, project brief, and reference materials.
We use these details to understand your enquiry, assess whether our services meet your needs, and respond to you.
Submitting an enquiry does not guarantee that SIDOMATE will accept or undertake the project.
Please share only information that is necessary for your enquiry and ensure you have permission to provide any materials or third-party personal information you submit.
05Email and WhatsApp Communications
You can contact SIDOMATE through hello@sidomate.com or WhatsApp at +91 99609 03303.
Information you share through these channels may be used to respond to enquiries, discuss projects, prepare proposals, and manage client communications.
These services are operated by third-party providers and are subject to their respective terms, privacy policies, and security practices.
Please avoid sharing passwords, payment card details, or other highly sensitive information through ordinary email or messaging services.
06How We Share Information
SIDOMATE does not sell personal information to third parties.
We may share relevant information when reasonably necessary with:
- Service providers: Website hosting, email, form processing, file storage, security, and other technical providers.
- Project collaborators: Freelancers, contractors, or production partners who need relevant information to perform agreed work.
- Professional advisers: Legal, accounting, or other advisers where appropriate.
- Authorities or other parties: Where required by law, necessary to respond to lawful requests, or appropriate to protect our rights, security, or legal interests.
We aim to limit shared information to what is reasonably necessary for the relevant purpose.
07Cookies and Analytics
Our website may use essential technical technologies to support functionality, security, and performance.
If analytics, advertising pixels, or other non-essential tracking technologies are implemented, their use will be handled in accordance with applicable legal requirements and any relevant consent or preference mechanisms.
You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
The specific cookies and analytics tools used depend on the technologies actually implemented on the website.
08Data Storage and Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Depending on the systems and information involved, safeguards may include access controls and appropriate technical and organizational measures.
However, no online service or electronic transmission method can be guaranteed to be completely secure.
09Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, managing projects, maintaining business records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the nature of the information and the circumstances in which it was collected.
When information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.
10International Data Processing
SIDOMATE may work with clients and service providers in different countries. Depending on the services used, personal information may be processed or stored outside your country of residence.
Where international transfers occur, we will take any steps required by applicable law to ensure that the information is handled appropriately.
11Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information concerning you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns about how your information is handled.
- Exercise other rights available under applicable data protection laws.
To make a privacy-related request, email hello@sidomate.com.
We may need to verify your identity before responding. Some information may need to be retained where permitted or required by law.
12Third-Party Websites and Services
Our website may link to third-party websites, social media platforms, embedded content, or external services.
These third parties operate under their own terms and privacy policies. SIDOMATE does not control their independent privacy practices.
We encourage you to review the relevant policies before sharing personal information with those services.
13Children’s Privacy
Our website and professional services are intended for business and creative-service enquiries, not specifically directed at children.
We do not knowingly seek to collect children’s personal information in circumstances where doing so would be inappropriate or unlawful. If you believe personal information has been submitted in such circumstances, contact us so we can review the matter and take appropriate action.
14Changes to This Privacy Policy
We may update this Policy to reflect changes in our services, website features, data-handling practices, or applicable legal requirements.
Any changes will be reflected on this page, together with an updated revision date. Where required by law, we will provide additional notice or seek consent for relevant changes.
We encourage you to review this page periodically.
15Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
SIDOMATE
Email: hello@sidomate.com
WhatsApp: +91 99609 03303
Website: https://sidomate.com
We will review privacy-related enquiries and respond as appropriate under applicable law.